
Complete user’s manualw w w.v t e c h p h o n e s .c o mModels: CS6120-2/CS6120-31/CS6124/CS6124-2/ CS6124-31BC
6Getting startedTelephone base layout/FIND HANDSETPress once to page all system handsets (page 18).•Message windowShows the number of messages and ot
7Getting startedHandset layoutCANCELCID/VOL-Press to review the caller ID log when the telephone is not in use (page 28).During a call or message play
8Getting startedHandset layout/VOL+Press to review the directory when the telephone is not in use (page 24).During a call or message playback, press t
9Getting startedAre you a new cable or VoIP subscriber?If your answer is yes, the existing telephone jacks in your home may no longer work. Your cable
10Getting startedDid you subscribe to voicemail service from your telephone service provider?Your telephone has a built-in answering system and suppor
11Handset ringer volumeYou can adjust the handset ringer volume or turn the ringer off.Press MENU when the handset is not in use.Press or until th
Telephone settings12Ringer tone You can change the handset ringer tone.Press MENU when the handset is not in use.Press or until the screen display
13Telephone settingsClear voicemailVoicemail is a feature available from most telephone service providers. It may be included with your telephone serv
Telephone settings14Key toneYou can turn the key tone on or off.Press MENU when the handset is not in use.Press or until the screen displays Setti
Telephone settings15Home area codeIf you dial local calls using only seven digits (area code not required), you can program your home area code so tha
Congratulationson purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 56 of this manual.
16Make a callPress and then use the dialing keys (0-9) to dial the telephone number.The screen shows the elapsed time as you talk (in hours, minutes
17Telephone operationCall waitingWhen you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is a
18Telephone operationFind handsetUse this feature to nd all system handsets.To start paging:Press /FIND HANDSET on the telephone base when not in us
19Telephone operationJoin a call in progress (for multiple handset models only)You can use three handsets at a time on an outside call.To share an out
20Telephone operationRedial listEach handset stores the ve most recently dialed numbers.When there are already ve entries, the oldest entry is delet
21WebsiteUse this feature to view the VTech website address.Press MENU when the handset is not in use.Press or until the screen displays Web addre
22About the directoryThe directory can store up to 30 entries. Each entry may consist of a phone number up to 30 digits and a name up to 15 characters
23DirectoryAdd a directory entryEnter the number when the handset is not in use. Press MENU, then go to Step 3. -OR-Press MENU when the handset is
24DirectoryReview the directoryEntries are sorted alphabetically.To search the directory:Press when the handset is not in use.Press or to browse
25DirectoryEdit a directory entrySearch for the desired entry in the directory (see Review the directory or Alphabetical search on page 24).When the d
Table of contentsGetting started ...1Parts checklist ...1Telephone base and charger instal
26About caller IDThis product supports caller ID services provided by most telephone service providers. Caller ID allows you to see the name, number,
27Caller IDCaller ID logIf you subscribe to caller ID service, information about each caller appears after the rst or second ring. If you answer a ca
28Caller IDMemory matchWhen the incoming telephone number matches the last seven digits of a telephone number in your directory, the screen displays t
29Caller IDDial a caller ID log entryWhen in the caller ID log (see Review the caller ID log on page 28), press or to browse to the desired entry.P
30Caller IDDelete the caller ID log entriesTo delete an entry:When in the caller ID log, press or to browse.Press DELETE to delete the selected ent
31Answering system settingsAnswering systemUse the answering system menu of a cordless handset to turn on or off the answering system or message alert
32Answering system settingsPlay the announcementPress MENU when the handset is not in use.Press or to scroll to Answering sys, then press SELECT.P
33Answering system settingsAnswer ON/OFFThe answering system must be turned on to answer and record messages.When the answering system is turned on, t
34Answering system settingsNumber of ringsYou can choose from two, three, four, ve or six rings; or toll saver. With toll saver selected, the answeri
35Message alert toneWhen the message alert tone is set to on, and there is at least one new message, the telephone base beeps every 10 seconds. To tur
Table of contentsMessage capacity ...37New message indication...37Call screening ...
36Answering system and voicemailYour telephone has separate indicators for two different types of voice messages: those left on its built-in answering
37Message capacityThe answering system can record and store up to 99 messages. Each message can be up to three minutes in length (see page 35 to chang
38Call screeningTo screen a call at the telephone base:If the answering system and call screening are on (see Call screening on page 33), the announce
39Message playbackIf you have new messages, the telephone plays only the new messages (oldest rst). If there are no new messages, the telephone play
40Delete all messagesYou can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted me
41Record, play or delete memosMemos are your own recorded messages used as reminders for yourself or others using the same answering system. You can r
42Message window displaysWindow display Description0No messages.1-99Total number of old messages and memos recorded.The message number currently playi
43Remote accessA two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. See
44Annc deletedYour recorded announcement is deleted.Call log emptyThere are no caller ID log entries.Directory emptyThere are no directory entries.Dir
45AppendixXX missed callsThere are calls that have not been reviewed in the caller ID log.XX new messagesThere are new messages in the answering syste
1Parts checklistYour telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary
46AppendixThe battery icon ashes when the battery is low and needs charging.The battery icon animates when the battery is charging.The battery icon b
47AppendixBatteryIt takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:Opera
48AppendixTroubleshootingIf you have difculty with your telephone, please try the suggestions below. For customer service, visit our website at www.
49AppendixI cannot dial out.Try all the above suggestions.Make sure there is a dial tone before dialing. It is normal if the handset takes a second or
50AppendixThe telephone does not ring when there is an incoming call.Make sure the handset ringer volume is not set to off (page 11).Make sure the tel
51AppendixThere is interference during a telephone conversation. My calls fade out when I am using the cordless handset.The handset may be out of rang
52AppendixTroubleshootingThe caller ID features are not working properly.Caller ID is a subscription service. You must subscribe to this service from
53AppendixTroubleshootingNew voicemail and show on the handset and I don’t know why.If New voicemail and appear on the handset, your telephone has
54AppendixTroubleshootingThe answering system does not record messages.Make sure the answering system is on.When the answering machine memory is full,
55AppendixTroubleshootingI subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t wo
2Getting startedTelephone base and charger installationInstall the telephone base and charger as shown below.Make sure that the electrical outlet is n
56AppendixImportant safety instructionsWhen using your telephone equipment, basic safety precautions should always be followed to reduce the risk of
57AppendixPrecautions for users of implanted cardiac pacemakersCardiac pacemakers (applies only to digital cordless telephones):Wireless Technology Re
58AppendixMaintenanceTaking care of your telephoneYour cordless telephone contains sophisticated electronic parts, so it must be treated with care. Av
59AppendixAbout cordless telephonesPrivacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are t
60AppendixLimited warrantyWhat does this limited warranty cover?The manufacturer of this VTech Product warrants to the holder of a valid proof of purc
61AppendixHow do you get warranty service?To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-
62AppendixFCC, ACTA and IC regulationsFCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device
63AppendixFCC Part 68 and ACTAThis equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Co
64AppendixFrequency control Crystal controlled PLL synthesizerTransmit frequency Handset: 1921.536-1928.448 MHzTelephone base: 1921.536-1928.448 MHzCh
65AAdd a directory entry 23Alphabetical search 24Answer a call 16Answer ON/OFF 33Answering system 31-43Announcement 31-32BBase layout 6Battery
3Getting startedWall mountingYour telephone comes ready for tabletop use. If you prefer to mount your telephone on the wall (optional), it is designed
66IndexSSafety instructions 56Save a caller ID log entry to the directory 29Screen messages 30, 44-45Settings 11-15, 31-35Silence ringer temporari
VTECH TELECOMMUNICATIONS LTD.A member of THE VTECH GROUP OF COMPANIES.VTech is the registered trademark of VTech Holdings Limited.Copyright © 2013 for
4Getting startedBattery installationInstall the battery as shown below.Plug the battery connector securely into the socket inside the handset battery
5Getting startedBattery chargingOnce you have installed the battery, the screen indicates the battery status (see the table below). If necessary, plac
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